Shipping policy
Shipping Policy ๐
We currently ship to destinations within the United States and Canada ๐บ๐ธ๐จ๐ฆ. Orders are processed during standard business hours, Monday through Friday, excluding public holidays ๐
. Processing times may vary depending on product availability and order volume ๐ฆ.
Shipping rates are calculated at checkout based on the destination address, package weight, and dimensions โ๏ธ. All applicable shipping charges will be displayed prior to order confirmation ๐ฐ.
Once an order has been dispatched, a shipping confirmation will be sent to the email address provided at checkout ๐ง. This confirmation will include a tracking number where available, allowing customers to monitor the status of their shipment through the designated carrier's platform ๐.
Please ensure that the shipping address provided at the time of purchase is accurate and complete ๐ฎโ
. We are not responsible for delays, losses, or misdeliveries resulting from incorrect or incomplete address information submitted by the customer โ ๏ธ.
Shipments may be subject to customs duties, import taxes, or brokerage fees upon entry into Canada ๐งพ. These charges are the sole responsibility of the recipient and are not included in the order total or shipping fees collected at checkout.
We reserve the right to select the shipping carrier and service level for each order at our discretion ๐. In the event that an order cannot be fulfilled or shipped to the specified destination, the customer will be notified promptly and a full refund will be issued ๐ธ.
For any inquiries regarding your shipment, please contact our customer support team ๐ฌ.